CREAT3D offer an extended support package for the Markforged range of 3D printers: the Markforged Customer Support Plans.
The Markforged Customer Support Plans are cost-effective support packages extending cover outside of the manufacturer warranty. The support plans provide significant value and business continuity, especially where there is high dependancy on the use of the 3D printer.
Included within the Support Plans (but not limited to) are the following benefits:
Lifetime technical support: By phone and email, 6 days a week, with priority response times
Replacement of component parts, covering “wear and tear” or accidental damage
Express shipping on replacement component parts
Exclusive consumables discounts
Onsite annual maintenance visit
Access to Applications Engineering Consultation
The support plans are available only for current generation Markforged 3D printer models and provides a 1 year, 3 year or 5 year subscription. The plan can be renewed up to the maximum total duration.
The plan must be purchased within 60 calendar days of the original Markforged 3D printer purchase date, or expiration of Support Plan (where extension is valid). Each plan is linked to a specific Markforged serial number and cannot be transferred.
Price is dependent on Markforged 3D printer model and duration of Support Plan. Contact CREAT3D for a quote
See full Markforged Support Plan terms and conditions.