CREAT3D offer an extended support package for the Formlabs Form 2: the Form 2 Pro Service Plan.
The Pro Service Plan contains a 30-minute customised training session, priority phone and email support and to enable business continuity, a hot swap for hardware replacements.
Lifetime technical support: By phone and email, 6 days a week
Priority email & phone support
1x 30 minute customised training session (by video)
Hot Swap facility for business continuity in the event your Form 2 needs to be returned for repair
This plan is available only for the Form 2 3D printer and provides a 1 year (12 month) subscription. The plan can be purchased for 1 year, up to a maximum of 2 years.
The plan must be purchased within 30 calendar days of the original Form 2 purchase date. Each plan is linked to a specific Form 2 serial number and cannot be transferred.
See full Service terms and conditions.
For complete peace of mind, the Pro Service Plan is recommended in conjunction with the Form 2 PPM Plan and Form 2 Extended Warranty.