Privacy Policy

 

At CREAT3D Ltd your privacy is of the upmost importance to us when visiting our site or communicating electronically with us. We promise never to release your personal details to any outside company for mailing or marketing purposes.

 

This Privacy Policy, together with our Terms and Conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

 

At CREAT3D, we are committed to safeguarding your personal information. When you provide such information, we are legally obliged to use your information in line with laws concerning the protection of personal information, in particular, the Data Protection Act 1998.

 

In the standard operation of our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data
  • Information that you provide by filling in forms on our website, such as when you registered for information, personal details (name, email address, payment address and details)
  • Information provided to us when you communicate with us for any reason

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

 

Cookies are text files stored on your computer when you visit certain web pages. Cookies help the website to “remember” things like preferences and items in your shopping basket, improving the experience of visiting our website, through the use of anonymous information.

 

All computers have the ability to block or delete Cookies, this can be done by activating the setting on your browser. Please note that should you choose to decline Cookies, you may be unable to access particular parts of our website.

 

Our advertisers may also use cookies, over which we have no control. Such Cookies (if used) would be downloaded once you click on advertisements on our website.

 

When you use our site or sign up to any of our services, for example purchase goods or services from us, newsletters and reviews, we may receive personal information about you. This can include personal details (name, email address, payment address and details). The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services
  • To provide information on other products which we feel may be of interest to you, where you have consented to receive such information
  • To meet our contractual commitments to you
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service

We will never disclose to any third party your personal information, contact details or any other information that you pass to us through our website or any other communication channel, unless you have given consent for us to do so as part of other related services that we provide.

 

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

 

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

 

Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

 

The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

 

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

 

We may also disclose your personal information to third parties:

  • Where we sell any or all of our business and/or our assets to a third party
  • Where we are legally required to disclose your information
  • To assist fraud protection and minimise credit risk

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

 

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@creat3d.co.uk.

 

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CREAT3D specialists in desktop 3D printing